Write to contact@cbullsoftware.click, the Charging Bull Software contact mailbox, which is the address NetCraftGames uses until it has its own domain. Please do not send passwords, keys or private game files by email.
What to expect
- Before launch: replies are best effort. There is no support team or published response time yet.
- After launch: support hours, severity targets and escalation will be published here and in the Terms.
Found a mistake?
If something on this site is out of date or wrong, tell us the page address and what is wrong. The fact sheet is the page we keep most carefully current.
Reporting a security problem
Describe the problem in an email titled "Security". Do not include customer data and do not test against anything that is not yours: there is no live service to test yet.